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Privacy Policy

Privacy Policy

Voitec is committed to safeguarding the privacy of our partners, resellers, customers and users of our websites, protecting the personal information that you may share with us and urges you to take every precaution to protect your personal information when you are online. Our Privacy Policy explains how we handle your personal information. We will update this policy when our information handling practices change.

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.

What information we collect:

We may collect personal information about you when it’s reasonably necessary for, or directly related to, our business functions or activities.

During your use of this website, we may collect technical information such as your IP address and a range of personal information that you submit to us. We collect this information by using a range of different means which include, but are not limited to, when you:

  • Register for a whitepaper, case study, webinar or other download
  • Ask to be included in an email or mailing list
  • Submit your Personal Information to us for any other reason.

The personal information that may be collected, includes, but is not limited to:

  • Name, gender, address, date of birth
  • Contact details for your work and personal details, such as email address, postal address and/or telephone number
  • Your role, position and/or job title within your employment.

Social networking services

We use social networking services such as LinkedIn, Facebook, Twitter, and YouTube to engage and talk with the partners, resellers, customers, users of our website and our staff. When you talk with us using these services we may collect your personal information to communicate with you.

The social networking service will also handle your personal information for its own purposes. These services have their own privacy policies. You can access the privacy policies for these services on their websites.

How we use the information:

We may use the Personal Information, for any of the following purposes: 

  • Personalise your experience on the website
  • Respond to your enquiries and fulfil your requests, for example reply to a comment or question
  • Keep you updated with information about our products and services
  • Provide you with updates and announcements concerning our products and/or promotions
  • Send you marketing materials that you have signed up to
  • Help us better meet your needs
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company
  • Allow you to have access to information, services or otherwise in engage in activities we provide access to.

Cookies:

Cookies are small text files stored on a visitor’s web browser and applications. Cookies are often used to make web-browsing easier by performing functions such as saving passwords and maintaining lists of personal preferences regarding the use of the website.

Our websites, apps and services may use the following types of cookies:

Strictly Necessary Cookies – these cookies are essential to enable you to browse our websites, apps and services and use the available features.

Performance Cookies – these cookies collect information about how you use our websites, apps and services. For instance, these cookies track which pages you visit most. This data may be used to help optimise our websites, apps and services and make it easier for you to navigate within them. These cookies do not collect information that identifies you; all information is aggregated and anonymous.

Functionality Cookies – these cookies allow our websites, apps and services to remember choices you make while browsing, such as geographic location and preferences such as text size and fonts. The information collected by these cookies will not personally identify you.

How to make a complaint, suggestion or compliment

If you wish to submit a complaint or offer us a suggestion or compliment, you can speak to our staff. If you’re not happy with their response you can contact us via the contact us form.