Bringing your offering to market quickly is crucial, and with Surfly, you can cut your deployment time in half compared to other tools. Surfly’s unique virtual web session technology means no co-browsing code, making implementation, adoption, and rollout effortless.
Let’s explore how Surfly simplifies co-browsing and how you can implement to enhance interactive customer support without delays.
How To Implement Co-Browsing: Why Surfly Makes It Simple
Getting customers to adopt new technology can be a slow process, often requiring integrations, approvals, and adjustments. Surfly removes these barriers with a flexible, codeless approach:
- No-code implementation: your agents can start co-browsing instantly – just log into Surfly, enter a URL, and share a join link with customers. No code changes, IT involvement, or complex setup required.
- Seamless integration (when you need it): While Surfly offers powerful APIs for embedding into existing platforms and automating workflows, you don’t need them to get started. Implement co-browsing quickly and scale into advanced use cases later.
- Works in any browser: Surfly runs entirely in the browser, meaning there’s nothing to install or configure. You can test it on any website, including your own, without engineering support.
With Surfly, you control the pace of implementation – go live in minutes and focus on delivering value through live customer guidance.
How Surfly Made The Platform Easy To Adopt For Agents
A slow learning curve can delay adoption, but Surfly eliminates this challenge by making the experience as familiar as possible:
- Intuitive, browser-like interface: agents start a session just like opening a webpage – enter a URL and click start. No complex training required.
- Zero setup required: no installations, configurations, or IT involvement—agents can begin using Surfly immediately.
- Seamless Navigation: since Surfly works like a browser, agents interact with it just as they would with any website, making onboarding effortless.
With Surfly, adoption is instant, allowing agents to focus on delivering great customer experiences without delays.
Why Joining A Surfly Session Is Simple & Interactive For Customers
Customers shouldn’t have to jump through hoops to join a session—and with Surfly, they don’t. There’s no need to download software, install plugins, or configure settings. If they have a device with a web browser, they’re ready to go.
- One-click access: customers simply click a link and start browsing – no apps, logins, or special configurations required.
- Universal compatibility: Surfly works across all popular browsers and devices, whether desktop, tablet, or mobile. No need to worry about technical barriers.
- No learning curve: if a customer knows how to open a link and browse the internet, they already know how to use Surfly.
This seamless experience ensures customers can instantly connect, making adoption frictionless and keeping your go-to-market timeline on track.
Bringing your offering to market has never been easier, without the usual technical roadblocks slowing you down. Surfly’s codeless implementation, seamless agent adoption, and effortless customer experience make co-browsing simple and effective from day one. Ready to accelerate your go-to-market strategy?
Contact us today to see Surfly in action or try it for yourself below!