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Use Case: Conferencing with Medical Case Management

When a healthcare facility requires more comprehensive medical consultations and case management support, Conferencing with Medical Case Management is at hand. Regardless of the physical location of medical staff, this virtual consultation room helps provide seamless communication during complex cases.

The Solution:

Conferencing with Medical Case Management, brings the right medical team into one room, no matter where they are physically located. Here is how it works:

  • Initiating the Call: A healthcare facility or regional hospital contacts a case management hotline. The call is triaged and is placed in the appropriate queue for a medical advisor, based on the urgency and nature of the case.
  • Bringing in Medical Advisors: The medical advisor assesses the case and determines if additional expertise is needed. Up to 5 additional medical staff members can be brought into the consultation via the samwin platform.
  • Seamless Integration: The samwin platform facilitates a virtual consultation room where all participants can join the call from various locations. This integration ensures that medical professionals can collaborate effectively, regardless of their physical location.
  • Comprehensive Consultation: By connecting all relevant medical staff through a single, integrated platform, the hospital provides a thorough and cohesive consultation in the most time efficient manner to help delivery quality in patient care.

Conferencing with Medical Case Management with samwin enables the hospital to deliver comprehensive medical consultations efficiently. It improves coordination among medical professionals, ensures timely case management, and supports high-quality patient care, all while allowing flexibility and accessibility for remote participants or rural / regional providers.